I have purchased at various times (over three years) the Window 10 package. And with each purchase I never had a problem. Once I had to ask a question and received a quick response to my email. They deliver a legitimate piece of software and the installation on two of my old computers went well with no problems. I would certainly order from them again.
It all worked. You need to high lite in red to remove any existing office even on new computers.
I had a 2013 version load & it gave me problem. I went to get your 2019 version & managed to load it. But it would not run & it gave a message that the key has been used. I only loaded once & never used the key again. Till now I could not use especially I got someone to uninstalled the 2013 version. What should I do. I paid, load but cannot used. Help!!!